Privacy Policy

Elite Fencing Specialists is the data controller for personal data collected through this website.

• Business name: Elite Fencing Specialists
• Company number: [COMPANY NUMBER]
• Address: Wirral, Merseyside, CH60, United Kingdom
• Email: elitefencingspecialists@hotmail.com
• Phone: +44 7518 634778

When you request a quote or contact us, we collect the information you choose to give us:

• Your name, email address and phone number
• The service you're interested in and details of your project (such as garden size and timescale)
• Preferred dates and contact methods, where provided

We do not use analytics or advertising tracking on this website.

• Contract: to prepare quotations and carry out work you ask us to do.
• Legitimate interest: to respond to your enquiries and keep appropriate business records.
• Consent: for any marketing communications, which we only send if you explicitly agree.

We use your details only to respond to your enquiry, provide quotes and deliver our services. Enquiry information is kept for 12 months, or until you ask us to delete it. Where you become a customer, we keep records for as long as required for legal, tax and warranty purposes.

We never sell your personal data.

• Hosting: this website is hosted on secure cloud infrastructure (Lovable / Cloudflare).
• Email: the quote form opens your own email app; your message is delivered to our Microsoft Outlook (Hotmail) mailbox.
• Social media: our site links to our Facebook page. Facebook has its own privacy policy, which applies once you visit it.

We only contact you about your enquiry or project. We will not send marketing messages unless you've opted in, and you can opt out at any time by replying "unsubscribe" or emailing elitefencingspecialists@hotmail.com.

You have the right to:

• Access the personal data we hold about you
• Have inaccurate data corrected (rectification)
• Have your data deleted (erasure)
• Restrict or object to how we process your data

To use any of these rights, email elitefencingspecialists@hotmail.com. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.